That is unfortunate. There could be a few different reasons for that. To narrow down, the cause:
You can try to re-invite the person. Contact Customer support when you need help.
Great!!! We’re looking forward to having you on board.
The email contains a link and instruction. Before it is your first log in, you will have to reset your password. Once that is done, you will can click on the Participate image to see the activities that you have been included in.
You may have received an invitation for the first time or simply forgotten you password. That is alright.
At the bottom of the login screen, you can ask for a password reset email. It will use the email address in the email field. So verify that it is correct. An email will be sent to you with a link to enter a new password.
No, it is not possible to look up other Goal Nabber users. You need a persons email address to invite them. Likewise, they will need your email address to invite you. When they include you in a project or workshop, you will receive an email and they will be listed in your list of activities.
When you log in, you will have your personal overview:
If you have been invited to participate in projects and workshops, you should verify the display name in your personal profile. It is how other people will identify you. Then, you can go to “Participate” to see activities where you have been invited to.
If you’re planning to manage projects and workshops, in addition to the above, you need to subscribe for a professional subscription. And to be identify team members, you will add contacts by using their email addresses.
If you already have a professional subscription, a new workshop can be created at any moment. Participants are selected from you contact list. Within minutes, you can be facilitating a workshop.
If you don’t have a professional subscription yet, you’ll need a few extra minutes to subscribe and invite contacts to include in the team.
Yes, you can add anyone as a contact and team member. You only need their email address to send an invitation. From that point on, you can include them in a project team and ask for their participation in workshops. They will receive an email invitation with a link to login to Goal Nabber with instructions. By default, they will have a Basic account. They will be able to participate in the activities you have planned for them.
There is no fee for a Basic account. Only when they opt for a Professional account would they have a paying subscription.
No training or particular experience is needed to get started. There are the following additions to guide you:
If you still need need guidance, you can always reach out to Customer Support. Our goal is for you to reach yours, we’ll do our best to help you.
You can use Goal Nabber on any device that has a browser. Use your preferred PC, tablet or mobile . While some actions require a broader view, thus a larger screen, most features will adjust to the screen size. Because of the multitude of browsers and versions, we recommend to have a recent browser version just in case. To support the real time interaction with the teams, Goal Nabber is a cloud solution. Real time data exchanges require an internet connection.
In summary, you will need the following: